Creating a More Dynamic Relationship with Information

Organizations need a much more dynamic relationship with information that reflects the current moment. — QLIKWORLD

July 18, 2022

I recently came upon an article in CIO that described how companies are missing critical opportunities to increase revenue or expand impact because “in dynamic and increasingly complex business environments that are in perpetual motion, decisions are often ineffective because companies lack data and analytics systems that can reflect the ‘business moment.’ We define business moment as a transient opportunity for people, data, and businesses to work together in unique, situationally adaptive ways in order to create increased value and opportunity.” The article went on to stress that optimizing the potential of a “business moment” calls for an emphasis on “Active Intelligence,” or a frictionless state of continuous intelligence where technology and processes trigger immediate actions from real-time, analytics-ready data.”

Over the past several decades, we in the nonprofit world have been driving our organizations to operate more efficiently and become “data-driven” using business intelligence to improve overall performance. This has not been an easy lift and has required significant investment in technology and staff training. It has also required a tremendous focus on building a culture where understanding what the data is telling us is seen as vital to effective performance.

That said, for the most part the data was rear view in nature, and, depending upon the data systems and our speed at transferring data into analyzed information, it could be one to three months old. We could use the information to understand past performance, identify areas where course correction was needed, and we could attempt to predict future trends.

The concept of Active Intelligence is obviously the next step in the evolution of our organization and will once again require investment in technology that will provide—at a moment’s notice—real time actionable data, and investment in staff training so that teams from across the organization are prepared to use data to act—immediately.

Traditional business intelligence was designed to inform staff and, by extension, inform action. It was not designed to compel action, and certainly not to trigger it. Speed matters. In McKinsey’s paper entitled Organizing For The Future: Nine Keys To Becoming A Future-Ready Company, one of the keys to being successful is prioritizing speed. According to this article, in future-ready organizations speed is both a preoccupation and a cultural bias. These companies have an internal language with such phrases as “increasing the clock speed,” or “a bias for action.” They employ operating models that are fast, nimble, and frictionless, creating ways of working that foster agility and simplicity. They see data as a means to enable a network of empowered, dynamic teams to act.

The chart below from Qlik does a good job of depicting the transition we are undertaking.

Active Intelligence

Traditional BI

Active Intelligence closes the gap between what’s happening in the business right now and the information and insights available. This creates a tremendous opportunity to boost innovation and sharpen an organization’s competitive advantage. A recent International Data Corporation (IDC) survey of 1,200 global organizations revealed clear advantages to establishing Active Intelligence. A majority of businesses with strong data-to-analytics pipelines reported seeing increases in efficiency, revenue and profit. In this same survey, areas where Active Intelligence appears to have immediate business impact were identified as improving the customer experience, increasing efficiency in supply chain management, improving fraud detection and mitigation, and enhancing our emergency planning and logistics.

Becoming an Intelligent Enterprise is the future. Leveraging analyzed data with a bias toward action, in order to move with confidence and efficiency and take advantage of every business moment, is where smart, relevant enterprises are going. This is the next step in building a sustainable organization.

As always, I welcome your thoughts.

Creando Una Relación Más Dinámica con La Información

July 18, 2022

Las organizaciones necesitan una relación mucho más dinámica con la información que les refleje el momento actual. — QLIKWORLD

Recientemente me encontré con un artículo en “CIO” que describía cómo las empresas estaban perdiendo oportunidades críticas para aumentar los ingresos o expandir el impacto porque; “en entornos empresariales dinámicos y cada vez más complejos que están en movimiento perpetuo, las decisiones a menudo son ineficaces, porque las empresas carecen de datos y sistemas de análisis que puedan reflejar el ‘momento comercial’. Definimos el momento de negocio como una oportunidad transitoria para que las personas, los datos y las empresas trabajen juntas de manera única y en formas situacionalmente adaptivas, con el fin de crear mayor valor y oportunidad. El artículo continuó enfatizando que la optimización del potencial de un “momento de negocio” requiere un énfasis en la “Inteligencia Activa”, o una situación sin fricciones de inteligencia continua donde la tecnología y los procesos desencadenen acciones inmediatas a partir de datos instantáneos y listos para el análisis.”

Durante las últimas décadas, en el mundo de las organizaciones sin fines de lucro hemos estado impulsando a nuestras empresas a operar de manera más eficiente y convertirse en “basadas en los datos” utilizando inteligencia empresarial para mejorar el rendimiento general. Este no ha sido un impulso fácil y ha requerido una inversión significativa en tecnología y capacitación del personal. También ha requerido un tremendo enfoque en la construcción de una cultura donde la comprensión de lo que los datos nos están diciendo se considere vital para un rendimiento efectivo.

Dicho esto, en su mayor parte los datos vistos en el pasado eran de esa índole y, dependiendo de nuestros sistemas de datos y de nuestra velocidad para transferirlos a la información analizada, podrían tener de uno a tres meses de antigüedad. Podríamos usar la información para comprender el desempeño último, identificar áreas donde se necesitara corrección de curso y podríamos intentar predecir tendencias futuras.

El concepto de Inteligencia Activa es obviamente el siguiente paso en la evolución de nuestra organización y una vez más requerirá inversión en tecnología que proporcione, en cualquier momento, datos procesables instantáneos e inversión en capacitación del personal para que, los equipos de toda la organización estén preparados para usar los datos actuando de inmediato.

La inteligencia de negocios tradicional fue diseñada para informar al personal y, por extensión, poner Al corriente la acción. No fue diseñado para imponer la acción, y ciertamente ni para desencadenarla. La velocidad importa. En el artículo de McKinsey titulado “Organizing For The Future: Nine Keys To Becoming A Future-Ready Company”, una de las claves para tener éxito es la educación. Según este artículo, en las organizaciones del porvenir, la velocidad es tanto una preocupación como una tendencia cultural. Las empresas tienen un lenguaje propio con frases como “aumentar la velocidad del reloj” o “una tendencia para la acción”. Emplean modelos que son rápidos, ágiles y sin fricciones, creando formas de trabajo que fomenten la agilidad y la simplicidad. Ven los datos como un medio para permitir que una red de equipos empoderados y dinámicos actúe.

La siguiente gráfica de “Qlik” hace un buen trabajo al representar la transición que estamos llevando a cabo.

Inteligencia activa

“BI” tradicional

La inteligencia activa cierra la brecha entre lo que está sucediendo en el negocio en este momento y la información y los conocimientos disponibles. Esto crea una tremenda oportunidad para impulsar la innovación y agudizar la ventaja competitiva de una organización. Una encuesta reciente de International Data Corporation (IDC), a 1.200 organizaciones globales reveló claras ventajas para establecer la Inteligencia Activa. La mayoría de las empresas con sólidas fuentes de datos a análisis, informaron haber visto aumentos en la eficiencia, los ingresos y las ganancias. En esta misma encuesta, se identificaron áreas en las que la Inteligencia Activa parece tener un impacto comercial inmediato como la mejora de la experiencia del cliente, el aumento de la eficiencia en la gestión de la cadena de suministro, la mejora de la detección y mitigación del fraude y la mejora de nuestra planificación de emergencias y de logística.

Convertirse en una empresa inteligente es el futuro. Aprovechar los datos analizados con una tendencia hacia la acción, para moverse con confianza y eficiencia y aprovechar cada momento del negocio; es hacia donde van las empresas inteligentes y relevantes. Este es el siguiente paso en la construcción de una organización sostenible.

Como siempre, agradezco sus opiniones.

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July 13, 2022January 26, 2024

The Fedcap Group to Provide ESG Training for its 3,500 Employees and Boards of Directors for its Twenty-Three Subsidiary Companies

Training Program will be Created by Paul Smith’s College—a National Leader in Environmental Sustainability, Social Justice, and Innovation

New York, July 13, 2022 –The Fedcap Group, a nonprofit that develops innovative, sustainable solutions to advance the economic well-being of people with barriers, has launched an enhanced corporate sustainability training program on the principles of ESG for its 23 subsidiary companies which includes 104 members of respective boards of directors and 3,500 employees.

The Fedcap Group is committed to corporate sustainability in order to create long-term stakeholder value through the implementation of a business strategy that focuses on the ethical, social, environmental, cultural, and economic dimensions of doing business and has adopted the United Nations’ Environmental, Social, Governance (ESG) Framework. The strategies created are intended to foster longevity, transparency, and proper employee development within business organizations.

Christine McMahon, President and CEO said, “As a purpose-driven organization, our nearly 90-year history has been dedicated to enhancing the economic well-being of the people and communities we serve. Our mission informs every decision and action we take, including our firm belief that we are citizens of the communities in which we do business. We are committed to the ESG principles and spend significant time analyzing how environmental, social, and governance issues impact our business’s strategies and practices. Today’s partnership with Paul Smith’s College shows that we are not just talking the talk, but walking the walk. By providing training for the entire Fedcap Group organization, we will be able to better align our investments and programming with critical environmental, social, and governance metrics.”

The free online training will be created and provided by Paul Smith’s College. Paul Smith’s College has a 75-year history of preparing graduates for sustainable careers in business, hospitality, forestry and environmental science. The College has a leading Center on Sustainability with a mission to build a more “resilient campus and community by protecting natural ecosystems, creating economic prosperity and promoting social equity.” The College recently launched a degree in Disaster Response and Recovery, and Master’s degrees in Natural Resources Conservation and Sustainable Tourism Management modelled on ESG principles. The new training program will guide Fedcap employees through principles and application of how to operate in accord with environmental, social, and ethical principles.

President of Paul Smith’s Nicholas Hunt-Bull said, “As an educational institution committed to improving the environment, this partnership is a valuable opportunity to share our expertise with large number of practitioners at Fedcap who share those values.”

For more information on The Fedcap Group’s corporate sustainability commitment see the company’s corporate sustainability web page.

About The Fedcap Group
Since 1935, The Fedcap Group has developed scalable, innovative and potentially disruptive solutions to some of society’s most pressing needs. The Fedcap Group generates more than $400M of revenue annually to serve over 250,000+ people each year across an international footprint. The work of The Fedcap Group is structured within four major areas of practice—workforce development, educational services, health services, and economic development— and delivered through a growing number of top-tier companies—each focused on helping people achieve long term economic well-being.

The work is delivered through the companies of The Fedcap Group, led by Executive Directors with significant local knowledge and extensive operational experience. The companies are supported by a robust central team, providing financial, human resource, technological and engagement support. This matrix structure allows The Fedcap Group to integrate its work across diverse systems and funding streams for greater impact.

About Paul Smith’s College
As the only four-year institution of higher education located in the Adirondack Park in upstate New York, Paul Smith’s provides real-world, hands-on learning in fields such as business and hospitality, culinary management, forestry, environmental sciences, and natural resources. We can draw on industries and resources available in our backyard while preparing students for successful careers anywhere. Our community of resourceful, enterprising, supportive, and adventurous individuals collectively provide experiential education, student support in the classroom and beyond, and meaningful opportunities for our alumni. We pride ourselves on research and advocacy on issues that improve our planet and the lives of the people who inhabit it. Paul Smith’s College recently received five distinctions from U.S. News and World Report’s Best Colleges, including 2nd for the most innovative schools as well as best undergraduate teaching, best colleges for veterans, best regional colleges, and top performers on social mobility, which reflects enrollment and graduated rates for economically disadvantaged students.

Contact:
Susan Walsh
The Fedcap Group
swalsh@fedcap.org

The Fedcap Group’s Apex Technical School Honored with Prestigious ACCSC School of Excellence Award

Stan Litow Named Senior Fellow of the Fedcap Community Impact Policy Institute

Fedcap to Transform Education Access in the UK Through Acquisition of BP Learning UK LTD

July 7, 2022August 15, 2022

Remembering Dick Cattani—A Longtime Friend of The Fedcap Group

It is with great sadness that we say goodbye to our friend and colleague Dick Cattani. Over his many years with Restaurant Associates, Dick and his team developed a strong partnership with The Fedcap Group. Restaurant Associates catered many events for Fedcap including our Galas, hired people who graduated from our Culinary School—offering them a good job with a career ladder in their journey toward economic well-being. Dick participated in numerous Fedcap Golf events, served as a distinguished panelist for our Solution Series, and was a generous supporter of our work.

Dick started with Restaurant Associates right out of college as back of the house steward. He eventually became General Manager of the famous “Newarker Restaurant” at Newark Airport. Over the years, Dick has held many regional and corporate operating positions. He became President of Restaurant Associates in 2003 and, under his leadership, grew the company three-fold in ten states. Dick retired at the end of 2021.

Upon his passing, Restaurant Associates said this: “As we reflect on our loss and celebrate his life, we are reminded of his genuine kindness, inspiring vision, passion for life, and love for his family. A winning combination for a truly exceptional leader. Dick’s legacy is unparalleled and his memory will live on through all of us. His favorite quote will forever echo in our hearts: Work Hard and Be Nice.”

Dick was a wonderful combination of innovation, attention to detail, humanity and humor and he will be deeply missed.

On November 1st 2022, a Celebration of Life is being held at the Intrepid Sea Air & Space Museum. (More information to follow).

July 5, 2022July 5, 2022

Roe v. Wade and the Building Blocks to Economic Well-Being for Young Girls—a Long Road

July 5, 2022

Last week I started my series on Enterprise Intelligence, and I will resume that series next week.

Today I want to step back and reflect on the future of young girls in the wake of the recent US Supreme Court Dobbs decision where the Court overturned Roe v. Wade, the landmark 1973 ruling, which recognized abortion as a safe and legal medical procedure guaranteed to Americans under the Constitution.

As an organization, The Fedcap Group is dedicated to creating opportunities for sustainable economic well-being. We know that establishing this foundation must begin early in life. Ensuring that young girls have the same opportunity for sustainable economic well-being as young boys requires additional dedication.

Roe v Wade was considered by many to be the most significant step in advancing prospects for the economic well-being of women.

With respect to last week’s Supreme Court ruling, 150 economists filed an amicus brief with the Court highlighting the decades of economic research that demonstrates the causal connections between access to an abortion and women’s economic opportunities. The research shows how abortion access “profoundly” affects women’s financial lives by determining when and under what conditions they become mothers. Data from the Integrated Public Use Microdata Series (IPUMS) from the University of Minnesota underscores the advances women have made since the Roe decision:

Further, access to abortion and contraception results in fewer teen pregnancies, which has “ripple effects” throughout the rest of the woman’s life. Women’s education levels, labor force participation, and future earnings all increase with access to contraception and abortion, as Treasury Secretary Janet Yellen recently noted during a Congressional hearing. With access to abortion, teen marriage rates also fall, as does infant mortality, while maternal health improves.

Throughout history women have faced substantial obstacles to achieve the basic rights necessary for economic well-being.

The Dobbs decision is a setback in the long and difficult road women have faced to achieve basic rights in this country. This nation was formed in 1787 with the signing of the Constitution, a document that, when drafted, did not contemplate woman as full citizens. It would not be for 133 years, in 1920, that women would have any voice in the shaping of our country, through the election of its leaders. With the adoption of Nineteenth Amendment to the Constitution, women finally achieved the right to vote. It would be decades longer before women would begin to attain actual representation in Congress and in state legislatures.

It is worth contemplating other barriers and milestones of women in America.

It was not until the 1960s that women possessed the right to open a bank account, a basic ingredient to establishing any degree of economic independence.
While the U.S. Food and Drug Administration approved birth control pills in 1960, many states did not allow doctors to prescribe them to unmarried women. Coupled with the high cost of these drugs, many women struggled to control their family size and take advantage of America’s economic opportunities.
Following litigation, in 1963, the Equal Pay Act was enacted, the first law to prohibit employers from paying male and female workers different wages for “jobs the performance of which requires equal skill, effort, and responsibility, and which are performed under similar working conditions.” Nearly five decades later, women still earn only 83 cents for every dollar earned by a man.
It was not until 1974, when the Equal Credit Opportunity Act was passed, that there was any rule against credit discrimination based on gender. Before its passage, many banks granted credit cards to women only with their husbands' signatures and outright refused to issue credit to unmarried women.

Ensuring equal opportunity for young girls in this country has been hard-fought and has been established ever so slowly over many decades. Even though the path of progress has been slowly advancing, the “building block rights” began to move the needle for young girls and women, opening a meaningful pathway to economic well-being.

Given the Dobbs decision, young girls will grow up with fewer rights than their mothers had, and in an instant, their world is fundamentally more limited. As a result of Dobbs, the future of young girls is less secure; their pathway to sustainable economic well-being is less clear. In this stark environment, The Fedcap Group will continue to fight for their right to have the same opportunities for financial health and well-being as their male counterparts. Today, our dedication and resolve are only stronger.

Roe c. Wade y los Pasos para Construir el Bienestar Económico de las Niñas: Un Largo Camino

5 julio 2022

La semana pasada comencé mi serie sobre Intelegencia Empresarial, y reanudaré esa serie la próxima semana.

Hoy quiero dar un paso atrás y reflexionar sobre el futuro de las niñas a raíz de la decisión Dobbs de la Corte Suprema de Justicia de los Estados Unidos el viernes pasado, donde la Corte Suprema revocó Roe v. Wade, el histórico fallo de 1973, que reconoció el aborto como un procedimiento médico seguro y legal garantizado a las estadounidenses bajo la ley de la Constitución.

Como organización, The Fedcap Group se dedica a crear oportunidades para el bienestar económico sostenible. Sabemos que el establecimiento de dicha base debe comenzar temprano en la vida. Garantizar que las niñas tengan las mismas oportunidades de bienestar económico sostenible que los niños requiere una dedicación adicional.

Roe v Wade fue considerada por muchos como el paso más significativo en el avance de las posibilidades para el bienestar económico de las mujeres.

Con respecto al fallo de la Suprema Corte de Justicia de la semana pasada, 150 economistas presentaron un informe ante la Corte Suprema destacando las décadas de investigación económica que demuestra los vínculos responsables entre el acceso a un aborto y las oportunidades económicas de las mujeres. La investigación muestra cómo el acceso al aborto afecta “profundamente” la vida financiera de las mujeres al determinar cuándo y en qué condiciones se convierten en madres. Los datos de la Integrated Public Use Microdata Series (IPUMS) de la Universidad de Minnesota subrayan los avances que las mujeres han logrado desde la decisión de Roe:

Además, el acceso al aborto y la anticoncepción resulta en menos embarazos adolescentes, lo que tiene “una reacción en cadena” durante el resto de la vida de la mujer. Los niveles de educación de las mujeres, la participación en la fuerza laboral y los ingresos futuros aumentan con el acceso a la anticoncepción y el aborto; como señaló recientemente la secretaria del Tesoro, Janet Yellen, durante una audiencia en el Congreso de la Unión. Con el acceso al aborto, las tasas de matrimonio adolescente también disminuyen, al igual que la mortalidad infantil, mientras que la salud materna mejora.

A lo largo de la historia, las mujeres se han enfrentado a obstáculos considerables para alcanzar los derechos básicos necesarios para el bienestar económico.

La decisión de Dobbs es un revés en el largo y difícil camino que las mujeres han enfrentado para conseguir los derechos básicos en este país. Esta nación se formó en 1787 con la firma de la Constitución, un documento que, al redactarse, no contemplaba a la mujer como ciudadana de pleno derecho. No sería hasta 133 años, en 1920, que las mujeres tendrían voz en la conformación de nuestro país, a través de la elección de sus líderes. Con la adopción de la Decimonovena Enmienda a la Constitución, las mujeres finalmente lograron el derecho al voto. Pasarían décadas más antes de que la mujer comenzara a alcanzar una representación real en el Congreso de la Unión y en las asambleas legislativas estatales.

Vale la pena contemplar otros impedimentos y logros de las mujeres en Estados Unidos.

No fue hasta la década de 1960 que las mujeres tuvieron el derecho a abrir una cuenta bancaria, un ingrediente básico para establecer cualquier grado de independencia económica.
Si bien la U.S. Food and Drug Administration aprobó las píldoras anticonceptivas en 1960, muchos estados no permitieron que los médicos las recetaran a mujeres solteras. Junto con el alto costo de estos medicamentos, muchas mujeres lucharon por controlar el tamaño de su familia y aprovechar las oportunidades económicas de Estados Unidos.
Después de un litigio, en 1963, se promulgó la Equal Pay Act, la primera ley que prohibía a los empleadores pagar tanto a los trabajadores como a las trabajadoras salarios diferentes por "trabajos cuyo desempeño requería igual habilidad, esfuerzo y responsabilidad, y que se realizaban en condiciones de trabajo similares". Casi cinco décadas después, las mujeres siguen ganando solo 83 centavos por cada dólar ganado por un hombre.
No fue hasta 1974, cuando se aprobó la Equal Credit Opportunity Act, que era una norma contra la discriminación crediticia basada en el género. Antes de su aprobación, muchos bancos otorgaban tarjetas de crédito a las mujeres solo con la firma de su marido y se negaban rotundamente a dar crédito a las mujeres solteras.

Garantizar la igualdad de oportunidades para las niñas en este país ha sido conseguido con mucho esfuerzo y se ha establecido muy lentamente durante muchas décadas. A pesar de que el camino del progreso ha avanzado lentamente, los “derechos de las piezas de construcción” comenzaron a cambiar la situación para las niñas y las mujeres, abriendo un camino significativo hacia el bienestar económico.

Dada la decisión de Dobbs, las niñas crecerán con menos derechos de los que tenían sus madres, y en un solo instante, su mundo es fundamentalmente más limitado. Como resultado de Dobbs, el futuro de las niñas es menos seguro; su camino hacia el bienestar económico sostenible es menos claro. En este duro ambiente, The Fedcap Group continuará luchando por su derecho a tener las mismas oportunidades tanto de salud financiera como de bienestar que sus homólogos masculinos. Hoy, nuestra dedicación y determinación son solo más fuertes.

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June 28, 2022June 28, 2022

The Fedcap School Graduates Another Remarkable Class

This year’s class continued an exceptional metric of success for The Fedcap School—100 percent of enrolled students have graduated over the past five years. All of this year’s graduates are either starting jobs or going to college.

Seventeen remarkable young people graduated from The Fedcap School in a ceremony on June 14, 2022. This year’s class continued an exceptional metric of success for The Fedcap School—100 percent of enrolled students have graduated over the past five years. All of this year’s graduates are either starting jobs or going to college.

Many of the students are the first in their family to graduate from high school. One graduate, a young woman who joined the school at 13 and is now 21, struggled hard at first but has earned a bonded security license to provide security for banks. She said, “I thought I would never make it to this day. I’m a different person now and I can hardly believe it.”

“I was especially proud of this group because they had two years of remote instruction,” said Fedcap School Director Luanne Macri. “I saw firsthand what being out of school for that long did to them, and how they regressed. They missed their friends. It was hard, and it took a while to get it all back.”

Join us in congratulating our graduates!

Learn more about The Fedcap School and its achievements in helping students
start on a path to economic well-being.

Click Here

June 20, 2022June 20, 2022

Is Your Enterprise Intelligent?

June 20, 2022

During this next series of Insights, I would like to focus on the concept of enterprise intelligence, which refers to the sum total of all of the relevant information that is available to an organization, and the organization’s ability to extract real value from all of that data.

According to Bob Sakalas from SAP Business Technology Platform, “Companies that become intelligent enterprises will dominate competitors in the next decade. The difference between an intelligent enterprise and a traditional one is simple: an intelligent enterprise enables real-time understanding of why certain things are happening in one’s business unit, as they occur…”

Enterprise intelligence means that we move past collecting mountains of data to really deriving actionable meaning from the data we collect.

Most smart leaders understand that they must lead their companies toward enterprise intelligence in order to remain competitive. IDC—one of the premier global providers of market intelligence—indicates in their quarterly survey that 87% of respondents consistently state that creating more intelligent enterprises is their priority for the coming five years.

Having studied this topic in great detail for the past years I found the concept of active intelligence to be the critical next step to becoming an intelligent enterprise. According to QLIK, “Active intelligence means that rather than basing business decisions on data that has been preconfigured and placed in curated data sets, Active intelligence draws upon relevant and current data in real time to make immediate decisions.” This concept suggests that use of dashboards, quarterly reports and other traditional tools used to understand the market and your organization’s place within that market are rapidly becoming a thing of the past.

Organizations need a much more dynamic relationship with information that reflects the current moment. Traditional, passive data collection and analysis strategies were not designed to support real-time decisioning and actions. The faster an organization can respond to events as they evolve, the better it can compete. As such, staff and our systems need to be equipped with up-to-date, real-time information and the ability to trigger informed action at the most important moment—right now.

Access to active intelligence is the direction we need to take our companies—ensuring that we have in-the-moment awareness about every aspect of our companies that can trigger immediate actions.

In the next several Insights I will focus more on how to integrate active intelligence into your company’s processes and culture.

As always, I welcome your comments.

20 de junio de 2022

¿Es Tu Empresa Inteligente?

Durante esta próxima serie de “Insights,” me gustaría centrarme en el concepto de inteligencia empresarial, la cúal se refiere a la suma total de toda la información relevante que está disponible para una organización, y asi como la capacidad de la misma para extraer valor real de todos esos datos.

Según Bob Sakalas de SAP Business Technology Platform, “las empresas que se convierten en empresas inteligentes dominarán la competencia en la próxima década. La diferencia entre una empresa inteligente y una tradicional es simple: una empresa inteligente permite la comprensión en tiempo real del por qué ciertas cosas están sucediendo en una de las unidades de negocio, a medida que ocurren”.

Inteligencia empresarial significa que pasamos de recopilar montañas de datos a sacar provecho realmente de un significado procesable de los datos que recopilamos.

La mayoría de los líderes inteligentes entienden que deben conducir a sus empresas hacia la inteligencia empresarial para seguir siendo competitivos. “IDC”, uno de los principales proveedores globales de inteligencia de mercado, indica en su encuesta trimestral que el 87% de los encuestados afirma consistentemente que la creación de empresas más inteligentes es, su prioridad para los próximos cinco años.

Después de haber estudiado este tema con gran detalle durante los últimos años, encontré que el concepto de inteligencia activa, es el siguiente paso crítico para convertirse en una empresa inteligente. Según “QLIK”, “Inteligencia activa significa más bién que después de basar las decisiones comerciales en datos que han sido preconfigurados y puestos en grupos de datos seleccionados, inteligencia activa hace uso de datos relevantes y actuales en tiempo real para tomar decisiones inmediatas”. Este concepto sugiere que el uso de un panel de instrumentos, informes trimestrales y otras herramientas tradicionales utilizadas tanto para comprender el mercado, así como el lugar de tu organización dentro de ese mercado; se están convirtiendo rápidamente en una cosa del pasado.

Las organizaciones necesitan una relación mucho más dinámica con la información que refleja el momento actual. Las estrategias tanto tradicionales de recopilación como el análisis pasivo de datos, no se diseñaron para respaldar la toma de decisiones y las acciones en tiempo real. Cuanto más rápido una organización pueda responder a los eventos a medida que evolucionan, mejor podrá competir. Como tal, tanto el personal así como nuestros sistemas deben estar equipados con información actualizada y en tiempo real y con la capacidad de desencadenar una acción informada en el momento más importante, en ese instante.

El acceso a una inteligencia activa, es el rumbo, en el que debemos conducir a nuestras empresas; asegurándonos de tener conciencia en el momento mismo sobre todos los aspectos de nuestras empresas que pueden desencadenar acciones inmediatas.

En los próximos “Insights”, me centraré más, en cómo integrar la inteligencia activa en los procesos y la cultura de tu empresa.

Como siempre, agradezco tus comentarios.

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June 15, 2022June 16, 2022

Fedcap Inc. Justice Initiatives Efforts Are Reducing Recidivism and Praised by NYC Department of Corrections

Each individual Fedcap works with actively engages in services to meet their ongoing reentry needs, with the goal of successful integration into the community and reduction in recidivism.

On May 19th at around noon, the Mayor’s Office of Criminal Justice (MOCJ) and NYC Department of Corrections (DOC) contacted Silvia Estrada, Director of Justice Initiatives for Fedcap Inc. Nineteen men were being released from Rikers Island early as part of a 6A initiative (Rikers Early Release due to COVID), and 14 of them would be coming to Fedcap between 6pm and midnight. The men didn’t know they were being released until that day. Would she be ready to receive them?

Sylvia and her team sprang into action. Staff members from Fedcap Inc.’s IMPACT and LINK programs offered to stay as late as needed to welcome the men home. They prepared hygiene kits, metro cards, gift cards, snacks and cell phones for the men to have upon arrival. Most of those returning from Rikers have homes to return to, but for those that don’t IMPACT coordinates with an agency that places people in hotels designated for reentry.

At 9 pm, the DOC bus arrived at Fedcap offices at Gertz Plaza in Queens. “The gentlemen were greeted by our team with smiles, lots of clapping and all the goodies,” Silvia said. “Seeing their faces brought joy to all of us. Every single one of them thanked us and were extremely appreciative. We heard statements like ‘When I woke up this morning, I never imagined I would be out and coming home to all of this, it is incredible.’”

To date, the IMPACT team (Integrated Model through Programming, Accountability, Community and Training) has received 46 individuals from Rikers early release, and 30-40 more are expected in the next few weeks. The team follows up with each individual on a weekly basis as part of an early release contract they sign with DOC.

All were enrolled in LINK, (Leveraging Inspiration, Networks and Knowledge) Fedcap Inc.’s Rikers-based program, where 22 fulltime staff work on Rikers. The program is active in four of the nine jails on Rikers Island. LINK engages with about 700 people daily, providing case management, mentorship, work readiness and hard skills training. After release, individuals are enrolled in IMPACT, Fedcap Inc.’s reentry program. Each individual actively engages in services to meet their ongoing reentry needs, with the goal of successful integration into the community and reduction in recidivism. Reentry supports include mentorship, medical and mental health referrals, substance use treatment referrals, work readiness, sector-based training, job placement, retention services, and case management.

The yeoman work of Silvia and her team elicited high praise from DOC. “I wanted to personally offer our sincere gratitude to you and your team for your commitment and dedication to those assigned to our care,” wrote Francis Torres, Deputy Commissioner, Division of Programs and Community Partnerships, DOC. “The dignified way in which Fedcap welcomes and celebrates their reintegration is unparalleled. We know the work we will do is always wrapped in uncertainty and yet all we can do is try. And Fedcap does that and more.”

The programs have an impressive record of success in their first year of operation. Employment metrics show that 108 individuals served by the program are actively employed—about 25 percent of those enrolled since rollout. There have been only two rearrests, not even a single percent of those served. The program has great value in reducing overcrowding and fights at Rikers Island. Those eligible for early release are noted for good behavior and have no incidents on their records.
Grant Collins, Senior Vice President of Workforce Development, The Fedcap Group, praised the teams’ efforts. “The work that we do providing much needed in-community services for those coming out of incarceration is vital. Silvia and her team continue to do exceptional work right here in New York City. Congratulations to the entire Fedcap Inc. criminal justice team serving the community inside Riker’s Island and those returning to New York City.”

Fedcap Inc. makes high outcome, life-changing, sustainable differences for individuals and families to improve their economic well-being through work.

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June 13, 2022June 13, 2022

Achieving Long-Term Economic Well-Being: Budgeting and Saving

June 13, 2022

On May 23rd Insights began the exploration of the process involved in helping individuals we serve achieve long term economic well-being. In the past weeks we have considered attitudinal barriers, goal setting, and becoming financially literate as highlighted below.

Step One is the identification and elimination of the attitudinal barriers and limiting beliefs that hold us back. When you grow up lacking money or the resources to make enough of it, thinking that there is a shortage of resources, or watching people around you live paycheck to paycheck, you may be more likely to believe that wealth is reserved for a select few. This way of thinking is tremendously limiting and needs to change.

Step Two is setting a goal and identifying your guide. Harvest Platform compares the process to driving to a destination you haven’t been to before. What I loved about this analogy is that the vehicle to get to the destination does not matter. A station wagon will get you to the same destination just as competently as a sports car. Even walking long enough to the destination will still get you there—as long as you know where “there” is.

Step Three is to educate yourself about money—become financially literate. Being financially means you have a basic understanding of finances and that you have a grasp on the value of money. This can include everything from getting out of debt, budgeting, insurance, investments, real estate, college and retirement planning to and tax and estate planning. Financial literacy is the foundation of your relationship with money, and it is a lifelong journey of learning.

THIS WEEK WE WILL EXPLORE BUDGETING AND SAVING.

The ability to budget and save money assumes that you have a regular source of income. You cannot invest without saving money, and you can’t save money without a regular income. This is foundational—if you have no money coming in, you have no means of paying bills, saving money and building toward economic well-being.

Step Four: Budget. Creating a budget and sticking to it is crucial if you want to achieve long term economic well-being. A budget is a plan that shows you how you can spend your money every month. Making a budget can help you make sure you do not run out of money each month.

A budget also will help you save money for your goals or for emergencies. According to consumer.gov the steps to making a budget are as follows:

Document other expenditures for three months—to be able to see your spending patterns for things like food, entertainment, clothing, school supplies, etc. Document every penny spent—every day. This is the only way to get a real handle on your spending.
Document other expenditures for three months—to be able to see your spending patterns for things like food, entertainment, clothing, school supplies, etc. Document every penny spent—every day. This is the only way to get a real handle on your spending.
Write down how much money you make. This includes your paychecks and any other money you get, like child support.
Subtract your expenses from how much money you make. This number should be more than zero. If it is less than zero, you are spending more money than you make.
Then you need to look at your budget to see how you can cut your spending. By identifying and cutting unnecessary expenses, your journey to economic well-being will be shorter—not short but shorter.

Step Five: Save. According to Harvard Business Review, the budgeting technique 50:30:20 is a very effective strategy for building economic well-being. In this technique, you formulate a budget where 50% of income goes to essential expenses (rent, mortgage, food, healthcare), 30% to non-essentials like shopping, vacation, entertainment, and 20% to savings and investments.

While saving 20% of your income might be too lofty a goal for now, the process of trying to save 20% tells you that there are many opportunities for cutting down on expenses that you probably have not yet considered. Remember, it is not about how much you make but how much you keep.

Keep your savings in a different place than you keep your spending. Open up a savings account and as much as possible, only add money. While you may need to tap your savings for emergencies or unanticipated expenditures—and having the money available is a very good thing—the goal is to build sizeable savings that you can in turn invest to grow your money even more.

These five simple steps are the foundation for economic well-being. While they require discipline, the short- and long-term benefits are measurable and make a profound difference.

As always, I welcome your thoughts.

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June 7, 2022June 7, 2022

Matthew Kelleher Finds a Home, a Mentor and a Job at Community Work Services

At Community Work Services, Matthew Kelleher found just what he needed, at just the right time—a mentor, a family-like atmosphere, and a sustainable job.

Growing up in Springfield, MA Matthew has seen a lot of violence in his life, and as a young man lived with the feeling that each day could be his last. After his older brother passed away in 2010, he fell into a cycle of drug abuse that would spiral out of control. “My brother was everything,” Matthew said. “I had two young kids and I wasn’t a father figure at all.”

Matthew was involved with the criminal justice system during those years, incarcerated for a time and sent to rehab programs. In early 2020 he relapsed during a visit to his hometown, MA, but this time he was hospitalized under a civil commitment order. Shortly after that he had what he called a spiritual awakening—he was “sick and tired of being sick and tired.”

“Something changed,” Matthew said. “I stopped worrying, stopped thinking about ways to get out of the program. I just did what I knew I needed to do.”

After leaving the hospital, while living in a halfway house and participating in recovery services, Matthew was referred to CWS. He met the trainers and team, and also Tim Muise. An inspiration to many, Tim, who serves as Program Coordinator for CWS, gave a speech that still resonates with Matthew—don’t let the past define you, and today is first day of the rest of your life.

Tim shared his own story about being a returning citizen—how after a lengthy prison sentence he came to CWS and today is not only the agency’s Program Director, but also an inspiration and mentor to others who may have made bad choices but are looking to turn their lives around.

“I was already motivated, but for him to say that he was showing me another person who has made it, who has turned their life around, it really challenged and motivated me even more,” Matthew said

Matthew will never forget August 30th 2021; it’s the day he began the commercial cleaning training program–and also enrolled in an online university program to earn a Bachelor of Arts degree in psychology. As he made the rounds during training and met just about everyone on the agency’s six floors, Matthew was struck by the fact that no matter where he went, it felt like family. “I saw how much everybody cared about us as people and participants.”

Even after his graduation from the Commercial Cleaning Program, Matthew still sought out the supportive, family-like atmosphere at CWS, returning each day to serve as a volunteer and to maintain his daily routine. Tim could see how serious Matthew was about changing his life, so when a position opened up for supervisor in CWS’ Commercial Production program, he offered Matthew the job. It was a wise choice.

“Matthew was an excellent trainee, and he took our program model to heart,” Tim said. “He has really good acumen with clients, can work with anyone, and he is a very gentle and kind person who wants people to succeed.”

“I snatched the job right up,” Matthew said, “I had a habit of limiting myself, and settling for things, but Tim helps me see you can do anything you want in life. Every day, he sends out awesome and encouraging emails.

As Supervisor of Commercial Production, Matthew had the opportunity to meet many participants in CWS programs, including many with disabilities, and it really opened his eyes. “To be able to help them, and to see how hard they want to work, I am speechless. Giving back to these great participants that’s why I wake up every day and I look forward to coming here.”

Matthew’s natural empathy and skilled ways of interacting with participants were recognized within the CWS family, and he was offered a job as Case Manager. “It’s awesome to be able to help guide people to the right direction in life, and help them get back into the workforce. At CWS they find your best qualities and make use of them.”

June 6, 2022June 6, 2022

Achieving Long-Term Economic Well-Being

June 6, 2022

On May 23rd, Insights began exploring the process involved in helping individuals we serve achieve long term economic well-being. We considered attitudinal barriers and goal setting.

Step One is the identification and elimination of the attitudinal barriers and limiting beliefs that hold us back. According to a study conducted at Purdue University, many of our financial habits are formed by age seven. That means our feelings about money are largely influenced by how people around us talked about or behaved around it. When you grow up lacking money or the resources to make enough of it, thinking that there is a shortage of resources, or watching people around you live paycheck to paycheck, you may be more likely to believe that wealth is reserved for a select few. This way of thinking is tremendously limiting.

Step Three is to educate yourself about money. Being financially literate or “having financial literacy” is not difficult to define. It simply means you have a basic understanding of finances and that you have a grasp on the value of money. As in any educational pursuit, the more you study the more you know, and in time you will become familiar with essential terms like income, expenses, net worth, return on investment, and more.

According to Athene, being financially literate means having the knowledge and confidence to efficiently and effectively manage, save and invest money for you and your family. This can include everything from getting out of debt, budgeting, insurance, investments, real estate, college and retirement planning to and tax and estate planning.

Financial literacy is the foundation of your relationship with money, and it is a lifelong journey of learning. The earlier you start, the better off you will be because education is the key to success when it comes to money.

“Everyone has the ability to build a financial ark to survive and flourish in the future,” said Robert Kiyosaki, business magnate and author of Rich Dad, Poor Dad. “But you must invest time in your financial education to build an ark with a solid foundation.”

Financial education must be a continuous activity and according to Kiyosaki should involve one or more of the following tasks:

• Surround yourself with experts—virtually or otherwise and ask questions—a lot of questions. Some basic questions might include:

o How do I understand my pay stub?
o How do I calculate my monthly expenses?
o How much do I pay in taxes?
o How do I start saving?
o How do I calculate my net worth?

• Subscribe to financial newsletters—many are free.

• Listen to financial podcasts and read books; the library offers a wealth of learning opportunities.

• Understand your own spending patterns. (We will focus more on this next week).

Lack of financial capability can make it hard to make important financial decisions like opening the right kinds of bank accounts, understanding the process of saving, long-term planning for retirement, and paying off personal debts including student loans or credit cards.

Whatever your current level of financial literacy, it’s important to keep your knowledge base growing. Any step toward getting a better handle on your financial situation is a step in the right direction. The key is to just start. Knowledge is power and the more you know about the basics of money, the smarter your financial decisions.

Next week we will delve into the process of budgeting and money management.

As always, I welcome your thoughts.

6 junio 2022

Lograr el Bienestar Económico a Largo Plazo

El 23 de mayo, “Insights” comenzó a explorar el proceso implicado en ayudar a las personas a las que servimos a lograr el bienestar económico a largo plazo. Se consideraron las obstáculos de actitud y el establecimiento de objetivos.

El primer paso es la identificación y eliminación de los obstáculos de actitud y las creencias limitantes que nos detienen. Según un estudio realizado en la Universidad de Purdue, muchos de nuestros hábitos financieros se forman a los siete años. Eso significa que nuestras impresiones sobre el dinero están influenciadas en gran medida por la forma en que las personas que nos rodean hablaban o se comportaban acerca de ello. Cuando creces tanto sin dinero como sin los recursos para ganar lo suficiente, pensando que hay una escasez de recursos, o mirando a las personas a tu alrededor vivir de cheque en cheque, es más probable que creas que la riqueza está reservada para unos pocos seleccionados. Esta forma de pensar es tremendamente limitante.

El segundo paso es establecer una meta e identificar tu camino. Harvest Platform compara el proceso con el de conducir a un destino en el que no ha estado antes. Lo que me encantó de esta analogía es que el medio para llegar al destino no importa. Una camioneta te llevaría al mismo destino de la misma manera que un automóvil deportivo. Incluso caminar el tiempo suficiente hasta el destino aún te llevaría allí, siempre y cuando sepas dónde está el “allí”.

El tercer paso es educarte tu mismo/a acerca del dinero. Tener conocimientos financieros o “tener educación financiera” no es difícil de definir. Simplemente significa que tú tienes tanto una comprensión básica de las finanzas como una comprensión del valor del dinero. Como en cualquier actividad educativa, cuanto más estudies, más sabrás, con el tiempo te familiarizarás con términos fundamentales como ingresos, gastos, patrimonio neto, ganancias de la inversión y más.

Según Athene, tener conocimientos financieros significa tener el conocimiento y la confianza para administrar, ahorrar e invertir dinero de manera eficiente y efectiva para ti y tu familia. Esto puede incluir todo: desde salir de la deuda, presupuestos, seguros, inversiones, bienes raíces, planificación universitaria y de retiro y hasta planificación fiscal y patrimonial.

La educación financiera es la base de tu relación con el dinero, y es un trayecto de aprendizaje de por vida. Cuanto antes comiences, mejor estarás porque la educación es la clave del éxito cuando se trata de dinero.
“Todo el mundo tiene la capacidad de construir un arca financiera para sobrevivir y florecer en el futuro”, dijo Robert Kiyosaki, magnate de los negocios y autor del libro “Rich Dad, Poor Dad”. “Pero debes invertir tiempo en tu educación financiera para construir un arca con una base sólida”.

La educación financiera debe ser una actividad continua y según Kiyosaki se debe tener en cuenta una o más de las siguientes tareas:

• Rodéate de expertos, ya sea virtualmente o no, y haz preguntas, muchas preguntas. Algunas preguntas básicas pueden incluir:

o ¿Cómo interpreto mi recibo de pago?
o ¿Cómo calculo mis gastos mensuales?
o ¿Cuánto pago en impuestos?
o ¿Cómo empiezo a ahorrar?
o ¿Cómo calculo mi patrimonio neto?

• Suscríbete a boletines financieros, muchos son gratuitos.

• Escuchar “podcasts” financieros y leer tales libros; la biblioteca ofrece una gran cantidad de oportunidades de aprendizaje.

• Estudia tus propios patrones de gastos. (nos centraremos más en esto la próxima semana).

La falta de capacidad financiera puede dificultar la toma también de importantes decisiones financieras; como: abrir los tipos correctos de cuentas bancarias, comprender el proceso de ahorro, planificar a largo plazo para la jubilación y pagar deudas personales; incluidos préstamos estudiantiles o tarjetas de crédito.
Cualquiera que sea tu nivel actual de educación financiera; es importante mantener tu base de tales conocimientos en crecimiento. Cualquier paso hacia un mejor manejo de tu situación financiera, es un paso en la dirección correcta. La clave es empezar. El conocimiento es poder y cuanto más sepas sobre los conceptos básicos del dinero, más inteligentes serán tus decisiones financieras.

La próxima semana profundizaremos en el proceso de la elaboracion de un presupuesto y del manejo del dinero.

Creating a More Dynamic Relationship with Information

Organizations need a much more dynamic relationship with information that reflects the current moment. — QLIKWORLD

Creando Una Relación Más Dinámica con La InformaciónJuly 18, 2022Las organizaciones necesitan una relación mucho más dinámica con la información que les refleje el momento actual. — QLIKWORLD

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Las organizaciones necesitan una relación mucho más dinámica con la información que les refleje el momento actual. — QLIKWORLD